Frequently Asked Questions
When Will I Receive My Items?
All items are produced and shipped from our facility within 2 to 3 business days from the time of purchase. USA & CANADA Standard shipping times: 7 to 10 business days, REST OF WORLD Standard shipping times: 14 to 17 business days then apply. Click the tracking information located in your confirmation email to view your shipping details and lead time. Deliveries may take longer for international orders due to customs regulations in your country.
Please contact us at [email protected] if your order hasn’t arrived within the expected lead time.
Where Is My Item?
You can view the status of your order by accessing the tracking details link in your shipping confirmation email (you will receive this when your product ships). In addition, you can simply enter your order # in the ‘track packages’ link listed in the support section of our website.
What methods of payment do you accept?
We accept PayPal. We also accept all major credit and debit cards including Visa, MasterCard, American Express, Discover, Diners Club and JCB via Stripe.
Do You Accept Paypal?
Yes, we accept PayPal.
How Much Does It Cost to Ship to My Country?
Shipping cost will depend on your shipping address and the number of items that you are purchasing. Exact pricing will be shown on the checkout page after entering your shipping address before completing the checkout process.
Your Page Is Not Loading, What’s Happening?
Please contact us and tell us about the issue you are having so that we can fix it ASAP.
Do I keep Getting an Error Message, What’s Happening?
Please contact us and tell us about the issue you are having so that we can fix it ASAP.
I Just Noticed That I Chose The Wrong Item By Mistake, Can You Swap My Product?
Please contact us as soon as you find out that you have made an error. If we received your issue before the item shiped out, we can make the change. Remember, we strive to send out your product ASAP so act fast!
I Just Noticed That I Chose The Wrong Size By Mistake, Can You Fix This?
Please contact us as soon as you find out that you have made an error. If we received your issue before the item shiped out, we can make the change. Remember, we’ll try to send out your product ASAP so quick action, please!
I Just Noticed That I Entered The Wrong Shipping Address. What Should I Do?
Please contact us as soon as you find out that you have made an error. If we received your issue before the item shiped out, then we can make the change. Remember, we’ll try to send out your product ASAP so quick action, please! Otherwise, we have to wait until the item is returned to us.
What Happens If My Item Is Damaged After Washing?
We highly recommend reading the washing instructions found on the packing slip of your product. If you believe that your product is defective, please contact us.
What Do I Do If I Received The Wrong Shirt or My Item Is Defective?
If this happens, we are truly sorry. Please email us at [email protected], provide your order number and your issues. We are human and sometimes make mistakes. We will try our best to solve your issues ASAP!